Liane Peng is a Design Strategist who researches user experiences to devise intuitive products and services for governments, enterprises, and communities. She employs playful, participatory methods and would love to discuss civic engagement, public innovation, and the social safety net. Read more...

Liane Peng is a Design Strategist who researches user experiences to devise intuitive products and services for governments, enterprises, and communities. She employs playful, participatory methods and would love to discuss civic engagement, public innovation, and the social safety net. Read more...

Transfer and Placement of Unaccompanied Children

Each year, tens of thousands of unaccompanied children seek refugee in the United States. Upon arrival, they are placed in the temporary care and custody of government shelters until they can be safely released or reunified with guardian sponsors.

To receive appropriate care, children regularly transfer between shelters in a complex process governed by many regulations. By carefully redesigning technology and policy, these transfers can be more safe, transparent, efficient, and compliant.

Food Resources Chatbot

Residents of Boston can text ‘FOOD", "COMIDA", "食物", or keywords in five other languages to 617-579-8238 to explore public benefits or find where to get free or low-cost food for pickup or delivery.

The chatbot can serve more people because it is easy to use, low cost, available anytime, and doesn't require an Internet connection. In doing so, it also increases the Office of Food Access's outreach and staff capacity.

Tabletote Picnic Basket

The Tabletote is an innovative picnic basket that easily converts to a tabletop. Use it as a cheeseboard in the park, a sand-free snack surface at the beach, or a crafting caddy and workspace at home.

With an original design that is both fun and functional, these totes come in two colorways and were entirely prototyped, produced, and marketed by a team of 4 in a limited run, then later manufactured locallly.

At the end of the day, Liane wants to be in the business of helping people and spreading joy: primarily by making cool things, solving interesting problems, and building community. She works at the Digital Services at Administration for Children and Families and volunteers with AIGA Indianapolis. On the weekends, Liane knits sweaters, throws pottery, and trains her cat to do circus tricks.

To learn more, get in touch via email or Linkedin.

At the end of the day, Liane wants to be in the business of helping people and spreading joy: primarily by making cool things, solving interesting problems, and building community. She works at the Digital Services at Administration for Children and Families and volunteers with AIGA Indianapolis. On the weekends, Liane knits sweaters, throws pottery, and trains her cat to do circus tricks.

To learn more, get in touch via email or Linkedin.

Services

Services

Press

Experience

Education

Services

Press

Experience

Education

MS Integrated Design Management
Massachusetts Institute of Technology

BSB Information Systems
Indiana University Bloomington

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